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Privacy Pledge
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We are committed to protecting our customer's privacy. We believe in providing an environment for our customers that
has a sense of security in dealing with us and our authorized
stores. The information that a customer provides for processing orders,
inquiries and submissions is held on our secure safe servers in order to maintain and ensure the customer's privacy. More detailed information is listed below. Should you have any issues,
concerns or comments please feel free to contact us.
What Information Is Being Collected
The amount of information we collect depends on the customer. We collect the information in order to provide a better, more efficient experience for you as well as for secure ordering. There are two types of information that we
collect: (a) non-personally identifiable information; and (b) personally identifiable information. In general, you can browse our
web site without giving us any personal information. Below is the some of the information that we collect along with the reason for collecting it.
Browse online
- IP address - We use IP addresses to measure
our web site traffic and to help provide a relevant shopping
experience.
- Browser type - This information is captured to help optimize the customer experience on
our web site.
- Movements through our web site - We will keep track of pages you visit to help provide a better shopping experience.
Personal Information
In order for you to utilize certain services of ours, we require you to provide us with information that personally identifies you. Information may include: (a) Contact Data (such as your name, mailing and e-mail addresses); (b) Financial Data (such as your account or credit card number); and (c) Demographic Data (such as your zip code). This information is collected in order to:
(a) fill your order; (b) to communicate with you about your order; and
(c) inform you of any new promotions and/or services.
Use Of Personal Information
We only require personal information that is needed for safe processing of the customer's online order. Financial information is used to verify your name
and address, as well as bill you for your purchases. We may also use your information to alert you
of any special offers or new products and/or services that may become available in a newsletter.
Information Disclosure
Due to existing regulations and requirements, we cannot guarantee that all of your private communications and other personal information will never be disclosed in ways other than described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to
the following: (a) the government; (b) a court of law; (c) third parties under certain
circumstances; (d) or third parties may unlawfully intercept or access transmissions
and/or private communications. Therefore, although we use industry leading practices (explained in more detail below) to protect your privacy, we do not
promise and you should not expect that your personal information or private communications will always remain private.
Your personal information is not shared or sold with any other
party. However, we use third-party advertising companies to serve
ads when you visit our web site. Our third-party advertising company
also separately places or recognizes a cookie file on your browser
in the course of delivering advertisements to this web site. These
companies may use information (not including your name, address,
email address or telephone number) about your visits to this and
other web sites in order to provide advertisements about goods and
services of interest to you.
How Do We Protect Your Information?
We stay on the leading edge of today's technology when it comes to protecting your personal information. We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. For your protection,
Alorica Inc. and its Authorized Stores are certified by VeriSign. Access to the customer's personal information is restricted within our company to provide maximum security.
Who Can See The Customer's Personal And Account Information?
Only authorized personnel of the staff of Alorica Inc. can see the customer's personal information. No other personnel are allowed or have access to this information. Those authorized sales, customer service and accounting personnel that have access to the customer's personal and account information are required to keep the information confidential.
They may not use it for any other purpose other than to carry out the services they are performing for
Alorica Inc.
How Do Customers Correct Or Update Personal Information?
We want you to have the ability to access and edit the personal information that you give us.
You can review, change or delete the information you submit to us. You can also update your basic account information at any time by email,
phone
or live chat. We encourage you to update your information if it changes. Should you ask to have the information on your account removed or deleted, we will not be able to do so completely.
We keep track of past purchases and will not be able to delete information pertaining to such past purchases. Also, we back-up the data stored on our systems as a security measure and such information cannot be completely deleted from our database. Therefore, you should not expect that all of your personal information will be completely removed from our databases.
Opting Out Of The Newsletter
As stated previously, we may use your information from time to time to alert you of special offers,
promotions and/or services that become available in a newsletter. If you would like to opt-out or stop receiving this newsletter, you may contacts us
and we will promptly remove you from our mailing list.
Business Relationships
This web site contains links to other web sites. Alorica Inc. is not responsible for the privacy practices or the content o | |
